Your personal data belongs to you. This Privacy Policy explains precisely what information tc444 collects when you use our platform, why we collect it, how we store and protect it, who we share it with, and what rights you hold over your own data. We have written this document in plain, direct language — because you deserve to understand it.
This Privacy Policy ("Policy") is issued by tc444 ("tc444", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at tc444.im. This Policy applies to all personal data processed in connection with your use of the tc444 website, platform features, payment services, customer support channels, and any promotional activities. It should be read alongside the tc444 Terms and Conditions and Responsible Gaming Policy. By registering an account or using tc444, you acknowledge that you have read and understood this Policy.
1.1 tc444 takes the privacy of its players seriously. As an online gaming platform serving players across Pakistan — including in Karachi, Lahore, Islamabad, Faisalabad, and Rawalpindi — tc444 processes a range of personal data in order to operate its services, maintain regulatory compliance, and protect both players and the integrity of the platform.
1.2 This Policy sets out in plain terms what data tc444 collects, why each category of data is necessary, how long it is kept, who has access to it, and what protections are in place. tc444 does not engage in unnecessary data collection. Every category of data described in this Policy has a specific operational or legal purpose.
1.3 tc444 complies with internationally recognised data protection principles, including those set out in the General Data Protection Regulation (GDPR) framework, which tc444 applies as a baseline standard of data protection across all player accounts regardless of the player's location.
2.1 For the purposes of data protection law, tc444 is the data controller in respect of the personal data collected from players who register and use the tc444 platform. As data controller, tc444 is responsible for determining the purposes for which personal data is processed and the means by which that processing takes place.
2.2 Where tc444 engages third-party processors — such as KYC verification providers, payment processors, game software providers, or customer support platforms — those third parties act as data processors under contract with tc444 and are not permitted to use player data for their own independent purposes beyond the scope of the service they provide to tc444.
2.3 All data protection enquiries and requests to exercise data subject rights should be directed to tc444 via the contact details set out in Section 16 of this Policy.
3.1 tc444 collects personal data in the following categories. The table below summarises each category, its source, and its purpose:
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number, photograph | Provided by you at registration or KYC |
| Contact Data | Mobile number, email address, residential address | Provided by you at registration |
| Financial Data | JazzCash/EasyPaisa account reference, bank account details, transaction history, deposit and withdrawal records | Provided by you at cashier; generated by platform activity |
| Technical Data | IP address, device type, browser type and version, operating system, session identifiers, login timestamps | Collected automatically via platform access |
| Usage Data | Games played, bets placed, sports markets accessed, session durations, pages visited, bonus activity | Generated by your platform activity |
| Communication Data | Live chat transcripts, support email correspondence, phone call recordings (where applicable) | Recorded during support interactions |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, cooling-off periods, responsible gaming tool usage | Recorded when you use responsible gaming features |
3.2 tc444 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, biometric data (beyond photograph for identity verification purposes), or health data, unless specifically required for a regulatory compliance purpose and only with your explicit consent where legally required.
3.3 Where you decline to provide personal data that tc444 is required to collect — for example, identity documents required for KYC verification — tc444 may be unable to process withdrawal requests or may be required to restrict your account until the information is provided.
4.1 tc444 uses collected personal data for the following purposes:
5.1 tc444 processes personal data on the following legal bases, consistent with GDPR-standard principles:
6.1 tc444 does not sell your personal data to third-party commercial marketing organisations under any circumstances. Data sharing is limited to the categories of third parties described below, each of whom is bound by contractual data protection obligations with tc444:
7.1 tc444 uses cookies and similar tracking technologies on the tc444.im platform. Cookies are small text files placed on your device when you visit the platform. They help tc444 recognise your device, remember your preferences, maintain your login session, and understand how players use the platform.
7.2 tc444 uses the following categories of cookies:
7.3 On your first visit to tc444.im, you will be presented with a cookie consent notice. You may accept all cookies, accept only strictly necessary cookies, or manage your preferences in detail. You can also manage cookies through your browser settings at any time, though disabling certain cookies may affect platform functionality.
8.1 tc444 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following indicative retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity & KYC documents | 5 years from account closure | AML regulatory requirement |
| Financial transaction records | 5 years from transaction date | AML / financial record-keeping obligation |
| Account activity & betting history | Duration of account + 2 years | Dispute resolution, responsible gaming monitoring |
| Support communications | 3 years from last interaction | Dispute resolution, quality assurance |
| Technical & usage data | 12 months on a rolling basis | Platform improvement, fraud prevention |
| Self-exclusion records | Duration of exclusion + 5 years | Responsible gaming obligation, re-registration prevention |
| Marketing consent records | Until consent withdrawn + 1 year | Proof of consent / withdrawal |
8.2 Upon expiry of the applicable retention period, tc444 will securely delete or anonymise the relevant personal data. Where data is anonymised rather than deleted, the resulting anonymised data cannot be used to identify you and is no longer considered personal data under applicable data protection law.
9.1 tc444 implements a multi-layered security architecture to protect personal data against unauthorised access, loss, alteration, or disclosure. The following security measures are in place as standard across the tc444 platform:
9.2 Notwithstanding the above, no online security system is entirely impenetrable. tc444 is not able to guarantee absolute security of data transmitted over the internet. Players are encouraged to protect their own accounts by using strong, unique passwords and enabling two-factor authentication.
9.3 In the event of a personal data breach that poses a risk to player rights, tc444 will follow its incident response procedures and, where required by applicable law, notify affected players and relevant authorities within prescribed timeframes.
10.1 tc444 operates as an international gaming platform. As a result, your personal data may be transferred to and processed in countries other than Pakistan. This may occur when data is processed by tc444's KYC verification providers, game software providers, or cloud infrastructure providers, which may be based in Europe, Asia, or other regions.
10.2 Where personal data is transferred outside of Pakistan, tc444 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy. Such safeguards include contractual data protection clauses binding recipient organisations to data protection standards consistent with GDPR principles.
10.3 By registering with tc444, you acknowledge and accept that your personal data may be transferred internationally in the manner described in this section, subject to the safeguards described above.
11.1 Subject to applicable law and certain regulatory limitations, you hold the following rights in relation to the personal data tc444 holds about you:
11.2 To exercise any of the rights described above, please contact tc444 using the details in Section 16. tc444 will acknowledge all data rights requests within 72 hours and will respond substantively within 30 days. Where a request is particularly complex or involves a large volume of data, tc444 may extend this period by up to a further 60 days, in which case you will be notified of the extension and the reason for it.
11.3 tc444 will not charge a fee for responding to data rights requests in standard circumstances. However, where requests are manifestly unfounded or excessive — in particular due to repetitive character — tc444 reserves the right to charge a reasonable administrative fee.
12.1 tc444 employs mandatory age verification procedures at registration and throughout the account lifecycle as part of its KYC programme. All accounts are subject to identity verification, including date of birth confirmation against government-issued identity documents such as the Pakistani CNIC.
12.2 Where tc444 identifies or has reasonable grounds to suspect that a player is under 21 years of age, tc444 will immediately suspend the account, preserve all account records for investigation, and return any balance held in the account (net of any bets already settled) to the originating payment method. The account will be permanently closed.
12.3 If you believe your child or a minor in your household has accessed tc444, please contact tc444 support immediately. tc444 will take urgent action and will cooperate with your request to the maximum extent possible.
13.1 The tc444 platform does not contain links to third-party commercial websites that are outside of tc444's operational control. All content and links on the tc444.im platform direct to pages within the tc444 platform itself.
13.2 tc444 is not responsible for the privacy practices or content of any third-party platform that you access independently of tc444. Players who navigate to external websites from outside the tc444 platform do so at their own risk and should review the applicable privacy policies of those third-party services.
14.1 tc444 may send you marketing communications about promotions, bonuses, new games, and platform updates where you have opted in to receive such communications at registration or subsequently via your account communication preferences.
14.2 tc444 sends marketing communications via SMS to your registered mobile number and/or email to your registered email address. You can opt out of marketing communications at any time by:
14.3 Opting out of marketing communications does not affect tc444's ability to send you transactional communications that are operationally necessary — for example, deposit confirmations, withdrawal notifications, KYC request notifications, or important account security alerts. These communications are sent based on contractual necessity and cannot be opted out of while your account is active.
14.4 tc444 does not share your contact information with third-party marketing companies for the purpose of those companies sending you their own marketing material.
15.1 tc444 reserves the right to update this Privacy Policy at any time. Where changes are material — meaning they significantly affect your privacy rights or the way tc444 processes your personal data — tc444 will provide at least 14 days' prior notice to registered players via the mobile number or email address on file before the revised Policy takes effect.
15.2 The current version of this Privacy Policy is always accessible at tc444.im/privacy-policy. The "Effective Date" displayed at the top of the Policy reflects the date on which the current version came into force.
15.3 Continued use of the tc444 platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. If you do not accept a revised Privacy Policy, you should discontinue use of the platform and contact tc444 to close your account.
16.1 For all data protection enquiries, Subject Access Requests, or requests to exercise any of the rights described in Section 11, please contact tc444 through the following channels:
Live Chat: Available 24/7 via the tc444.im platform
Email: [email protected]
16.2 tc444 will acknowledge all data protection requests within 72 hours and will provide a substantive response within 30 days (extended to 60 days in exceptional circumstances where you will be notified).
16.3 This Privacy Policy was last reviewed and updated with an effective date of 1 January 2026. This version supersedes all prior versions of the tc444 Privacy Policy.
Data Protection Guarantees
tc444's data protection infrastructure operates 24/7 to safeguard your personal information across every touchpoint of the platform.
Every data packet transmitted between your device and tc444 servers is encrypted using bank-grade 256-bit TLS/SSL. Your data is protected in transit — always.
JazzCash, EasyPaisa, and bank transfer details are processed by PCI-DSS compliant payment processors. tc444 does not store full payment credentials on its own systems.
Your account password is stored using one-way cryptographic hashing. Even tc444 staff cannot view your password in plain text. Only you know your credentials.
tc444 applies GDPR data protection principles as a baseline. You hold the right to access, correct, erase, restrict, port, and object to processing of your personal data.
tc444 does not sell your personal data to third-party marketing companies, data brokers, or commercial advertisers. Your data stays within the tc444 operational ecosystem.
Internal access to player data is restricted to authorised compliance and support staff only. All access is logged and auditable — ensuring accountability at every level.
Have Questions About Your Data?
Our 24/7 support team can help you exercise your data rights, update your account information, or answer any question about how tc444 handles your personal data.